Front Office Manager

Key Responsibilities: Team Leadership: Manage, train, and mentor the front office team to maintain 5-star luxury standards. Guest Relations: Greet VIPs, oversee smooth check-in and check-out processes, and resolve guest queries with professionalism. Systems Management: Use front office property management systems efficiently for reservations, daily reporting, and billing. Duty Management: Rotate through duty management shifts to oversee overall hotel operations and guest satisfaction. Cross-Dep…